Maximum Property Careers
Join Maximum team for the maximum professional experience.
Maximum Property Careers
Join Maximum team for the maximum
professional experience.
Open Roles
As a Call Center Managers, you will be responsible for managing sales team and provide effective guidance, supervising, and motivating team members on a daily basis. In addition to setting department goals and working with team to achieve it.
Responsibilities and duties:
- Managing the day-to-day activities of the call center team
- Set clear team goals and explain it for the team
- Follow up for campaigns with marketing team and give his Feedback
- Conduct training for team members and for new members.
- Prepare Monthly/ quarterly/annually performance reviews..
- Ensure all the data related to scheduled appointments are provided to the ATPC to guarantee successful appointments.
- provide reports about expected customers.
- Give a all required information and feedback about sales for the CEO.
- Listening to team members’ feedback and resolve any problems or conflicts
- Any other tasks related.
Desired Qualifications:
- BSc in business or any related field /High school degree (minimum)
- Minimum 3 years of experience in the same field
- Experience in managing people or training in team leading is a plus.
- Strong knowledge of performance metrics.
- Strong knowledge with CRM systems and practices
- Fluency in English, In addition to Mother Language
Other Capabilities:
- Selling skills
- Leadership, Decision-making skills
- Organizational and time-management skills
- Excellent communication and negotiation skills
- Ability to dealing with different types of characters
- Ability to Persuasion
